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Do visit our facebook page for our latest product updates, happenings and promotions.
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FREQUENTLY ASKED QUESTIONS |
- How Do I Purchase An Item Online?
- Call/sms 019-2683936 or email order@trailridermad.com / trailridermat@gmail.com to confirm stock availability
- Once we have confirmed stock, please deposit /M2U payment to Maybank account 562441101305 (Trailridermad Distribution)
- For credit card payment via paypal, we will invoice you via trailridermat@gmail.com
- Sms 019-2683936 your name and address for shipping
- Items arrive in 1-3 days , Sabah and Sarawak and bulky items may take longer to deliver
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- I prefer going to a bike shop, where can I go to?
- Visit any of our dealer bike shop in Shah Alam, Klang, Damansara Damai, Kota Kinabalu or Johor Bahru
- You can also go to our distribution center in Section 7, Shah Alam
- Refer to our shop location page
- Note : Not all items are available in all shops
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- Can I COD ?
- Please call/sms 019-2683936 for appointment in Shah Alam. We are usually open 12 noon to 8pm (Mon to Sat)
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- What if I buy and it does not fit ?
- We have a 14 days exhange policy so you can exchange the item for another size
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- How much is the shipping cost via POSLAJU ?
- For Malaysia, shipping cost is :
- 1 Item - RM 5.00
- 2 Item - RM 10.00
- 3 item - RM 15.00
- 4 and more item - RM 20.00
- Bulky items such as helmet, bike frame, rims are sent by POS Parcel Post AirMail - cost will vary. please call/sms 019-2683936
- FOR A LIMITED TIME WE ARE NOW OFFERING FREE SHIPPING FOR ALL ORDER ABOVE RM 40.00
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COPYRIGHT 2012 TRAILRIDERMAD DISTRIBUTION |
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FAQ
